the risk management blog

byLowers & Associates | September 19, 2017

High Reliability Organizations (HROs) achieve such a status through persistent and detailed efforts to improve outcomes, even seeking “perfect reliability.” But, how do you get there from where you are? Chassin and Loeb, writing about healthcare, have summarized the…

byLowers & Associates | September 13, 2017

A High Reliability Organization (HRO) is one that achieves desired outcomes consistently, despite operating in a highly complex environment characterized by high risks. It learns from its failures, even those unanticipated, and uses them to improve over time. Could…

byLowers & Associates | September 07, 2017

High Reliability Organizations (HROs) are anomalies. They exist in the kind of very complex, fast-evolving environments where you would expect chaos to prevail. But it doesn’t. HROs are able to cope successfully with unexpected conditions. That’s what makes these…

byLowers & Associates | August 23, 2017

What might be the ultimate risk management machine, is called a ‘High Reliability Organization’ (HRO). HRO can be thought of as a very advanced version of continuous quality improvement that extends to the performance of an entire organization. Two…

byLowers & Associates | July 25, 2017

Risk practitioners tend to categorize risks based on the level of knowledge about the occurrence (known or unknown) and the level of knowledge about the impact (known or unknown).[1]  Known risks can be prioritized by level of impact and…