Disclaimer: Portions of this conversation have been edited for length and clarity, and certain locations and details have been modified for privacy reasons. A professional fraudster demonstrates, over time, more wins than losses, presuming s/he can stay out of…

Daniel Cootes, AIExpE and Client Relationship & Operations Manager for Lowers & Associates UK office, shares some insights into his experience assessing an operation in Asia whose SOPs weren’t so much incorrect but existed in an environment where uncertainty was not a risk the insurer was willing to ignore.

As discussed in our most recent LinkedIn post, COVID 19 has forced companies to review and amend their operations top to bottom. And whether these changes are temporary or long-term, one thing is certain: the impact on both business…

Even before COVID-19 created the social and economic challenges we are currently working through, brick and mortar business owners large and small understood a basic concept that most of the world wasn’t thinking much about: whenever people gather in…

It’s hard to imagine that, on any given day, over $3 trillion dollars moves via electronic transfer.  Financial institutions make these B2B transactions happen seamlessly on a global scale, and we often take for granted the very simple instructions…