An effective and successful healthcare security program requires many different layers of support. Aside from program design, management, and daily staffing, there is also a strategic risk management layer to ensure your program’s direction addresses the most important security…

A strong healthcare security program begins with a strong presence. This presence should be both seen and felt, cultivating a multi-dimensional experience of safety. Even in moments where security is subtle, like in the case of consistent uniforms, the…

We’ve all heard the age-old expression: “perception is everything”, or maybe even more dramatically, “perception is reality”, the latter attributed to political consultant Lee Atwater. The way a program or organization is perceived by its customers, employees, and even…

It seems that with every shift in society’s standards or expectations, healthcare changes in the wake. Some major developments have occurred recently, and continue to unfold, which affect various aspects of the fabric of our culture, including healthcare. These…

We make many assumptions about our healthcare. We assume our doctors and nurses are well trained and know what they are doing. We assume that the ER is open when we need it and the facility where we receive…