[Slideshow] CIT Carriers: Emerging ITM Program Risks

By Lowers & Associates,

Interactive Teller Machines (ITMs) present a win-win for customers and banks alike. These machines offer new levels of automation, allowing banks to efficiently deliver a wide range of banking services. ITMs free up teller lines for higher level services, allowing customers to take care of basic needs on their own. ITMs bring new levels of convenience for customers who are increasingly comfortable with digital banking services.

ITMs also open up new opportunities for CIT carriers who are able to step up to the demands of servicing a more complex machine. That said, the details of ITM servicing cause concern and complexity. Consider the placement of the ITMs. While convenient for customers, their placements often put carriers at increased risk of attack. Not to mention the time it takes to service an ITM, which is significantly longer than a traditional ATM. These longer service windows also add to a carrier’s risk.

Our latest slideshow resource sheds light on emerging risks CIT carriers face as they look to expand their banking relationships to handle ITM servicing.

Flip through the presentation here:

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[Infographic] The State of Violence in the CIT Industry

By Lowers & Associates,

Robberies of armored CIT vehicles are a real risk faced by companies and their drivers. Violent robberies, which involve physical assault, guns, chemical sprays, and even murder, are quite another. Violent robberies are on the rise and have become a prevalent concern for armored carriers, even more so than in banks. The phenomenon is profound: while violent bank robberies occur in only 3.5% of all robberies, 49% of armored car robberies involve a violent act.

Armored car operators and personnel face a dual threat, as both the number of robberies and the presence of violence are on the rise. Strides have been taken to address these safety concerns, including the Hobbs Act, which establishes armored car robbery as a federal crime. However, findings indicate that this legal amendment has failed to deter the most violent criminals.

It is paramount for CIT operators to proactively address this rising threat. In our latest infographic, we present the most up-to-date research on armored car robberies and offer 8 ways to combat the threat of violent robberies.

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