High reliability organizations (HROs) operate within challenging conditions. Think of air traffic control, aircraft carriers, and nuclear power plants for clear examples of such conditions. Mistakes in these settings often have catastrophic consequences. Yet they seldom fail. HROs have…

One of the most fascinating things about High Reliability Organizations (HROs) is their paradoxical nature. Despite existing in potentially hostile conditions where factors not under their control can emerge at any moment, they achieve the capability to absorb the…

Violent crime is on the rise in healthcare institutions, up 40% over two years, according to a recent NY Times article. In fact, OSHA reports serious workplace violence is up to four times more likely in healthcare environments than…

Each and every employee and community member deserves to feel safe. OSHA requires it, labeling it as an organization’s responsibility to provide a safe workplace. Tragically, with a growing number of active assailant incidents happening all around the country,…

The effects of workplace violence are wide and long lasting. Each year millions are affected, from employees to executives, impacting business from productivity to profitability. Many acts of violence are preventable, with the main responsibility resting in employers’ hands…